Privacy Policy & Cookies

We are concerned about our users’ privacy and ensure that all processing of personal data takes place in accordance with applicable legislation.

This privacy statement applies to Alutec AS’s online store jamax.no.

Alutec AS (org. no. NO 941 935 400) is the data controller for personal information collected through the online store. This applies to separate data processing agreements for other products and services provided by Alutec AS. Please contact our customer service center for further information about terms and conditions that apply to other products and services.

Our terms

By accessing and using this website (jamax.no), you agree to the terms and conditions set forth below.

Personal data

When shopping at jamax.no we ask you to provide information on your full name, address, email and phone number. We do this in order to manage your customer relationship and to be able to contact you if needed. This information will be kept for as long as you have an active customer relationship with us. We are also required to keep certain categories of information in connection with accounting and tax processing and this information is stored in accordance with applicable rules on bookkeeping, etc. For security reasons, we also store the IP address used to register the order. The information is available and can be changed and possibly deleted on your page.

Payment by card

In order for our payment service provider to be able to process the payment of your goods on jamax.no, you will be asked to provide your credit card details. This information is kept exclusively with our supplier and is subject to that provider’s privacy policy. We retain payment details (but not credit card numbers) only to the extent necessary and for as long as necessary to ensure efficient handling of any problems with charging the card, cancelling the reservation or crediting the card.

For private purchases we use Klarna as our checkout supplier. This means that we may transfer your personal information in the form of contact and order details to Klarna when the checkout page is uploaded, in order for Klarna to handle your purchase. Your transferred personal data will be processed in accordance with Klarna’s own privacy statement.”

Card information storage

If you want to shop extra quickly on jamax.no you have the option to save your card information with our payment provider. We never store any information that can be traced back to your card number. If you choose to save your card number, you can opt out again at any time by contacting our payment solution provider.

Cookies

This website uses cookies. Cookies are a text string that is stored on your computer or mobile device when you visit jamax.no. This is necessary for you to be able to register and make a purchase. If you do not wish to allow the use of cookies, this can be changed in the settings on your browser or device. It will be possible to view products without using cookies, but not making purchases.

Third-party vendors, including Google and Facebook, also use cookies and anonymous identifiers on jamax.no to serve ads based on your visits to this and other websites. jamax.no use remarketing, targeted marketing on demographics and location and other types of interest-based advertising through Facebook, Google AdWords and Google Analytics.

If you do not want this, you can click on our ads on Facebook, select the option “Why am I seeing this?” and “Hide everything from this advertiser”.

You can opt out of Google and Doubleclick cookies by visiting Google’s Ads Settings. If you do not wish to send data to Google Analytics, you can prevent this by following this link: https://tools.google.com/dlpage/gaoptout/.

Personalization

In order to make your shopping experience at jamax.no as good as possible, we personalize parts of the online store and communication for you. Examples include personalized offers or suggestions for products we think you’ll like based on previous purchases or other relevant marketing. We use third parties to provide parts of the personalized shopping experience.

Personal data of third parties

Alutec AS does not sell personal information to third parties, nor do we exchange or disclose such information with third parties unless this is necessary to perform certain services for Alutec AS. In such cases, strict agreements are entered into to safeguard information security.

In some cases, we disclose personal information to third parties in order to provide you with personalized and relevant content on other websites.

Personal data and information about orders may also be disclosed to the police or other public authorities if necessary to comply with legal or regulatory obligations or requests.

Communication

We offer all our customers and users the option to receive messages containing suggestions, tips, offers and surprises through e-mail newsletters. If you wish to receive this, it is necessary for you to consent to this when you register. When you shop in the online store, we will also send you an order confirmation email. You can unsubscribe (or resubscribe) at any time by accessing this page and changing your settings.

From time to time, we will communicate regarding functionality, changes or news about the service and product or other information that is considered relevant to the individual user of our service. Pursuant to section 15, third paragraph, of the Marketing Control Act, we consider an active user account with us to be consent to this. Communication may be made to the telephone number, e-mail address, address provided or as notifications through the app.

Opting out of all types of enquiries (other than the statutory and necessary to perform the services we offer) can be done easily and free of charge by contacting us.

Rights

Alutec AS retains all rights to this website and the content published here. The content, design and data on the website are protected by the Copyright Act and other legislation. The content may not be modified, reproduced, published, distributed or otherwise used for public or commercial purposes without permission. Feel free to contact us.

As user of our website, you are entitled to demand access to the personal data that we process about you and information on how it is processed. You can also demand correction, deletion and restrictions in the processing of personal data in accordance with the Personal Data Act.

Where the processing of personal data is based on consent, you may withdraw your consent at any time. If you believe that Alutec AS has not complied with your rights under the Personal Data Act, you have the right to complain to the relevant supervisory authority. This is done by sending a complaint to the Norwegian Data Protection Authority; contact information is available on www.datatilsynet.no.

Responsibility for website content

Alutec AS changes the content of the website as necessary and may at any time, fully or partially, change or remove the content without prior notice. Any decision you may make as a result of the Content is at your own risk.

Registration of visits and information

When you visit jamax.no, no information about you will be registered unless you actively enter information about yourself. However, your IP address is anonymously recorded in visitor statistics. We use the statistics to analyse the use of the website and improve the quality of the content. If you do not wish to be registered by our analysis tools, you can opt out of this by visiting https://tools.google.com/dlpage/gaoptout/

In cases where you wish to shop in the webshop and/or wish to sign up for our newsletter, we will ask you to register personal data in order to provide you with the necessary follow-up.

Links to other websites

jamax.no may contain links to relevant sources for information. We disclaim all liability for the content of the websites referred to, or products and services sold there, including any violation of privacy legislation or other violations of Norwegian law.

Security

We are committed to keeping your information secure, to prevent unauthorized access or leakage. We use electronic and physical routines to secure the information we acquire through jamax.no.

How is the information deleted?

Information is deleted on request by contacting our customer service center.

Contact

For questions about editorial content and use, questions related to content and the use of the online store, and privacy, editing and removal of personal data, please contact us at info@alutec.no